Reservation

FAQ

About Meals

Is it possible to make changes to the menu?
We do our best to accommodate our guests’ requests. If your children have food preferences or allergies, please let us know when making your reservation.

Breakfast is available starting at 7:00, 7:30, or 8:00 a.m.

We have a banquet hall that can accommodate up to 20 guests. For more details, please contact us by phone.

Baths & Facilities

What are the bath hours?

The baths are available from 3:00 p.m. until 9:00 a.m. the following day.

Since April 2022, all three baths can be used as private baths.
By scanning the QR code in your room with your smartphone, you can check the availability of the private baths.
Private baths are not time-restricted, so please enter whenever they are available.
Please make sure to lock the door from the inside while using the bath.

A separate bathing tax of 150 yen per adult will be charged.

We apologize, but pets are not allowed. Please note that service dogs are also not permitted.

Wi-Fi is available throughout the hotel.

Yes. The first floor is wheelchair accessible, featuring a wooden floor, handrails in the corridors and shared bath, and handrails in the common restrooms. For guests using a wheelchair, a ramp is available at the entrance, so please contact us by phone in advance. Please note that there is no elevator in the hotel (two-story wooden building).
Since April 2020, in accordance with the Health Promotion Act, all guest rooms and dining areas are non-smoking. Please use the designated smoking areas for smoking.

Reservations & Payments

What payment methods are available?

We accept cash, various credit cards, and PayPay mobile payments.

Cancellation fees are charged as follows:

  • On the day of stay: 100% of the accommodation fee

  • One day before: 80% of the accommodation fee

  • From 3 days before: 50% of the accommodation fee

  • From 14 days before: 30% of the accommodation fee

Yes, you can make a reservation.
Our booking system requires all guests to register as members (membership registration and annual fees are free).
For subsequent reservations, logging in will allow you to skip re-entering your information.

Check-in is from 3:00 p.m. to 6:00 p.m., and check-out is by 10:00 a.m. For guests staying at Bettei Tsuki, check-in is from 2:00 p.m. to 6:00 p.m., and check-out is by 11:00 a.m. If you expect to arrive later than 6:00 p.m., please contact us in advance.

Transportation & Access

Is parking available?

Yes, we have free parking on the premises, accommodating up to 15 vehicles.

We apologize, but we do not offer shuttle service by car.

It is a 5-minute walk from JR Himi Line Shimao Station.

Reservations & Accommodation Plans
Reservation Confirmation & Changes
Member Registration

Reservations by Phone

TEL:0766-91-2045

Reception Hours: 9:00 a.m. – 6:00 p.m.